Privacy Policy
Last updated: 12 February 2026
Manimate ("Manimate", "we", "us" or "our") provides an AI-powered platform for creating mathematical animations and videos. This Privacy Policy describes how we process personal information that we collect through the Manimate platform, including associated applications, software, and websites (collectively, the "Service").
Personal Information We Collect
Information you provide to us
Depending upon the context in which you interact with us, personal information you may provide includes:
- Contact data, such as your name, email address, and phone number.
- Profile data, such as the username and password you set to establish an account, and any other information you add to your profile.
- Communications data, based on our exchanges with you, including when you contact us through the Service or otherwise.
- Transactional data, such as information relating to your subscriptions, including subscription type and transaction history.
- Inputs, prompts and user-generated content, such as messages, photos, images, audio or voice clips, videos, code, files, and other content or information that you upload, use as input or prompt, generate, transmit, or otherwise make available on the Service, as well as associated metadata.
- Payment data, needed to complete transactions, is collected and processed directly by our payment processors (such as Stripe).
Sandbox environment data
When Manimate executes tasks on your behalf, it operates within isolated sandbox environments (virtual machines). We may collect: (i) files you upload or that Manimate creates during task execution; (ii) shell commands executed and their outputs; (iii) code you provide or that Manimate generates; and (iv) task execution logs for debugging and security purposes.
Automatic data collection
We, our service providers, and our business partners may automatically log information about you, your device, and your interaction with the Service, including:
- Device data, such as your operating system, browser type, IP address, unique identifiers, language settings, and general location information.
- Online activity data, such as pages viewed, time spent, navigation paths, access times, and duration of access.
Third-party sources
We may combine personal information we receive from you with information from other sources, such as public sources, third-party AI providers that help generate outputs to your inputs, and third-party login services (such as Google) that you use to access the Service.
How We Use Your Personal Information
Service delivery and operations
We may use your personal information to:
- Provide, maintain, and operate the Service.
- Transmit your inputs to our AI providers for processing and to receive outputs, as necessary to fulfill your requests.
- Enable security features of the Service.
- Establish and maintain your user profile.
- Communicate with you about the Service, including service-related announcements, updates, security alerts, and support messages.
- Provide support and respond to your requests, questions, and feedback.
- Execute tasks asynchronously in the cloud, including background operations that continue running when you close your browser.
Service improvement and analytics
We may use your personal information to analyze your usage of the Service, improve the Service, improve the rest of our business, help us understand user activity on the Service, including which features are most and least used and how visitors interact with the Service, and to develop new products and services.
Service personalization
We may use your personal information to:
- Understand your needs and interests.
- Personalize your experience with the Service.
- Remember your selections and preferences as you use the Service.
Aggregated and de-identified data
We may create aggregated, de-identified and/or anonymized data from your personal information and that of other users. We make personal information into de-identified and/or anonymized data by removing information that makes the data identifiable to you. We may use this aggregated, de-identified and/or anonymized data and share it with third parties for our lawful business purposes, including to analyze and improve the Service and promote our business.
Compliance and protection
We may use your personal information to comply with applicable laws, protect our or others' rights, privacy, safety or property, enforce the terms that govern the Service, and prevent fraudulent, harmful, or illegal activity.
How We Share Your Personal Information
We may share your personal information with:
- Service providers that provide services on our behalf or help us operate the Service (such as hosting, customer support, email delivery, and analytics).
- Third-party AI providers we use to power certain aspects of the platform, such as processing user inputs and generating outputs.
- Payment processors such as Stripe, which collect and process payment data in accordance with their own privacy policies.
- Professional advisors, such as lawyers, auditors, and insurers, where necessary in the course of professional services they render to us.
- Authorities and others, as we believe in good faith to be necessary for compliance and protection purposes.
- Business transferees, in the context of actual or prospective business transactions (e.g., merger, acquisition, sale of assets).
Retention
We generally retain personal information to fulfill the purposes for which we collected it, including for satisfying any legal, accounting, or reporting requirements, to establish or defend legal claims, or for fraud prevention purposes.
Sandbox data. Sandbox environments are ephemeral, isolated environments that may be reset. Sandbox data is stored separately from your regular sessions and is retained for up to 7 days from your last activity for free plans and up to 14 days for paid plans, after which it is automatically deleted (or sooner if the sandbox is reset).
Account data. We retain your account information for as long as your account is active. When you close your account, we purge or remove customer data containing confidential information from the application environment in accordance with best practices. Certain data may be retained as required by law or for legitimate business purposes.
Your Choices
- Access or update your information. You may review and update certain account information by logging into your account.
- Opt out of communications. You may opt out of marketing-related emails by following the unsubscribe instructions in the email, or by contacting us.
- Delete your content or close your account. You can delete certain content through your account. If you wish to close your account, please contact us at privacy@magent.ai.
- Declining to provide information. We need to collect certain personal information to provide the Service. If you do not provide required information, we may not be able to provide those services.
Security
We employ technical, organizational and physical safeguards designed to protect the personal information we collect. Despite commercially reasonable safeguards, online transmissions are not fully secure. Please submit information at your own discretion.
Children
The Service is not intended for use by anyone under 18 years of age. If we learn that we have collected personal information from a child without appropriate consent, we will comply with applicable legal requirements to delete the information.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the date of this Privacy Policy and posting it on the Service. Any modifications will be effective upon posting.
How to Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@magent.ai.